Shipping cost for a kit is about $20 inside the US and $50-100 internationally.
A hub motor weighs 6lbs.
Can I charge the battery by pedaling?
For an easier ride, this feature is not included.
Regenerative braking?
No. Regen braking only gets about 5% of your power back.
Recharge by pedaling?
Pedal charging makes pedaling extremely difficult. It's not a Hill Topper feature.
Recharge by braking?
Regen brakes are not worth the weight & expense. They only get about 5% of your power back.
How long will the battery last?
About 2 years. 400 charge cycles for the Standard battery, and 500 for the Lithium.
How long will the Standard battery last?
About 2 years. It's rated at 400 recharge cycles.
How long will the Lithium battery last?
About 2 years. It's rated at 500 recharge cycles.
Lithium battery life?
About 2 years. It's rated at 500 recharge cycles.
Standard SLA battery life?
About 2 years. It's rated at 400 recarge cycles.
What's the kit weight?
The Hill Topper only ads 12-lbs or 18-lbs to your bike, depending on the battery.
How much does the kit weigh?
The Hill Topper only adds 12-lbs or 18-lbs to your bike, depending on the battery.
How much does the battery weigh?
Standard 10-mile battery: 11-lbs. Lithium 20-mile battery: 6-lbs.
Will the motor fit my bike?
Yes. The motor is designed to fit standard bike forks.
Will the motor fit my fork?
Yes. The motor needs 95mm (3.9") to fit between the tips of your forks.
Fork compatibility?
The hub motor needs at least 95mm (3.9") at the tips of your forks.
Bike compatibility?
The modern bike industry is very standardized. The motor fits nearly all forks.
What bikes does the motor fit?
Nearly all. The motor has a standard width.
What is the shipping time?
About 1 week from order to delivery.
How fast is shipping?
Regular shipping is about 1 week from order to delivery.
Do I get a tracking number?
Yes. You'll get an email with your tracking number a few days after your order.
What is the order processing time?
It takes about 1 week from ordering until you receive your kit.
Can I pay with a wire transfer?
Yes. Just choose that option during website checkout.
Can I pay with PayPal?
Yes. Just choose that option during website checkout.
Can I pay with a credit card?
Yes. Just choose that option during website checkout.
Can I pay over the phone?
Yes, just use the sales info on the Contact page.
Can I pay with a check?
Yes, just chose that option during website checkout.
Returns?
Use the return information on the Contact page.
Warranty returns?
Yes, we'll inspect and/or replace any component with a quality issue.
What is your warranty?
2-year standard warranty on all parts.
How do I make a return?
Include your order # with your return. Use the information on the Contact page.
Will a Hill Topper tricycle work?
Yes. Many customers install Hill Toppers on tricycles.
How fast does the kit go?
15mph.
How fast does the Hill Topper go?
15mph.
What's the top speed of the kit?
15mph.
What's the top speed of the hub motor?
15mph.
Where can I test ride a Hill Topper?
See our Dealer & Advocate Map.
Where are your dealers located?
See our Dealer & Advocate Map.
How can I see a Hill Topper?
See our Dealer & Advocate Map.
Do you have dealers?
Yes. See our Dealer & Advocate Map.
How much does the Hill Topper with 10-mile battery cost?
See the Hill Topper cost on the product page.
How much does the Hill Topper with th 20-mile battery cost?
See the Hill Topper cost on the product page.
What type of hub motor is it?
DC PWM brushless planetary geared motor.
What kind of hub motor is used?
The Hill Topper uses a PWM brushless planetary geared motor.
Is there resistance when the bike is freewheeling?
No
Does peddling recharge the battery?
No
What do I do if I am having difficult holding the switch?
Put a small amount of appoxy on it.
What do I do if I am having difficult charging?
See trouble shooting forum
Max and Min tire widths?
Max 0.9" (23mm) Min 2.5 (64mm)
How long is the cable?
70"
How much is the cable set?
$39
Missing small screws?
Go to Radio Shack.
How much does the kit cost?
Lithium $745 SLA $399
How much does the Pro Pack cost?
Lithium $249 SLA $479
How much is the hub motor?
$149
How much is the battery pack?
Lithium $389 SLA $129
How much is a wheel?
$199
How much is an extra charger?
Lithium $39 SLA $29
How much does the battery weigh?
Lithium 6 lbs SLA 11 lbs
How much does the hub weigh?
6 lbs
How much does the wheel weigh?
10 lbs
How much does the lithium kit weigh?
Lithium adds 12 pounds to your bike
How much does the SLA kit weigh?
SLA add 17 pounds to your bike
What is the shipping weight?
SLA 25 lbs Lithium 17 lbs
What is the Pro Pack shipping weight?
SLA 19 lbs Lithium 16 lbs
How big is the battery pack?
Lithium 3x5x8" SLA 6x6x4.5"
How fast will my bike go?
15 mph
How much does it cost to have my wheel laced?
$30-$60
How can I make my kit go faster?
Bigger wheel, lighter bike, narrower tire.
Can I have the same tire I have on my bike?
Yes, just change our tire with yours.
Can I buy a longer cable grip switch?
No
Can I use the kit off road?
Yes
What does 700c mean?
28"
What type of hub motor is it?
250W Planetary DC brushless.
Will I damage my motor on steep hills?
No
Will I damage my motor by putting too much torque on it?
No
Do I need to use a torque arm?
No
How tight should the hub nuts be?
Firmly tighten but do not over tighten.
What do I do if the hub will not fit my dropouts?
File your fork down 0.5mm
What do I do if there is not enough clearance between my forks and the and the hub?
Put a thin piece of metal or half a washer between the outside of the hub and the inside of the drop out.
Do I need to lubricate the hub?
No
Will the hub rust?
No
Will the wheel rust?
No
What is the hub made out of?
Aluminum
Do all the CR hubs have the same dimensions?
Yes
Do all the CR hubs have the same RPM?
No
What type of tire comes on the wheel?
Kenda Urban tire.
What kind of rim does CR use?
Alex 101 1.75 36H
What type of spokes does CR use?
13 gage stainless steel
Can I use 14 gage spokes?
No
What is the larges size spoke I can use?
12 gage
Can I lace the hub motor into a wheel with less than 36 spokes?
No
What are the dimension of the CR hub motor?
See diagram in forum
Is the hub motor disc brake compatible?
Yes
What is the minimum rotor size?
160mm
Will my disc caliper fit.
Generally you need 11mm clearance between spokes and fork.
What type of disc brake works best with this kit?
One with the narrowest caliper and the largest rotor.
What type of payment do we accept?
Check or money order, credit card, pay pal, telephone order and wire transfer.
What address do I send payment to?
1222 20th Ave E, Seattle WA 98112
What address do I send returns to?
5515 University Ave, Grand Forks ND 58203
What is the CR sales phone number?
218 779 3136
What is the CR technical support phone number?
720 240 9551
What is the CR email address?
support@cleanrepublic.com
Where do I attach my battery pack?
See installation instructions on FAQ page
What is the battery range?
SLA 10 miles Lithium 20 miles
How long does it take to charge the battery?
SLA 2.5 hours Lithium 6 hours
What voltage is the charger rated at?
120-240 volts
Can I use my charger in Europe?
Yes
Does the charger come with a European plug option?
No